Kieran Rigby is global president of Crawford Claims Solutions. He has been a pivotal part of the Crawford family since 2014 when GAB Robins UK was acquired by Crawford. At the time, Rigby was CEO of GAB Robins UK. Since then, he served Crawford as the leader of Crawford Europe and Latin America, making significant contributions in those markets and leading to his promotion to president, international in 2017. In his current role, Rigby is responsible for the United Kingdom, Europe, Asia-Pacific and Latin American regions.
Rigby has been involved in loss adjusting and claims management activities for nearly 30 years. During that time, he managed the GAB Robins business in Ireland before moving with his family to Sydney for several years to run the Australian operation. While there, he also assumed responsibility for the Asia-Pacific and South African regions. He returned to London in late 2005, and currently works in Crawford's London office.
Rigby embraces a customer-centric philosophy that promotes innovation. He is also active in the industry and is a fellow of the Chartered Insurance Institute and the Chartered Institute of Loss Adjusters and a former president of FUEDI, the Federation of European Loss Adjusting Associations.